Terms and conditions
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS BEFORE MAKING ANY BOOKING. IF YOU MAKE ANY BOOKING, IT MEANS THAT YOU AGREED TO THE FOLLOWING TERMS AND CONDITIONS.
Fun Tours Terms & Conditions
• All tours are escorted by a professional English Speaking Tour Guide.
• All our guided tours are in English Language ONLY.
• All prices are in Canadian dollars.
• All our guided tours are in English Language ONLY.
• All prices are in Canadian dollars.
Reservation & Payment
You may book a tour online, over the phone, in our office, or through a travel agent. Modes of payments are: Credit card / Debit Card / PayPal / E-transfer.
Cancellations & Refunds
Public Tours - Bus Tours in Ontario, Canada
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* 100% Full refund if you cancel at least 15 days before the trip departure date.
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* 14-8 days prior to departure - pay a penalty equal to 50% of the total purchase amount.
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* Within 7 days of departure - fully non-refundable - pay a penalty equal to 100% of the total purchase amount.
- * All reservations for bus tours are fully transferable and you may transfer your seat to anyone else, at any time, without penalty or any admin fee. Simply notify us by email.
- * In the event that a tour is canceled, the liability of Fun Tours will be limited to providing a full refund of the original trip price.
- * No refunds or adjustments will be made for portions of the trip that you have not taken or used. If you have a problem with the services provided while on tour, inform your tour director or hotel immediately. They will do their best to correct the problem. Please do not wait until you return home to do something about it.
- * Refunds are always given in the same method as the original payment.
All other Public Tours
The cancellation policy of each tour is different. So, please read the terms and conditions on the tour page.
Private Tours
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* Full refund if you cancel at least 30 days before the trip departure date.
- * 29-15 days prior to departure - pay a penalty equal to 50% of the total purchase amount.
- * 14-8 days prior to departure - pay a penalty equal to 70% of the total purchase amount.
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* Within 7 days of departure - fully non-refundable - pay a penalty equal to 100% of the total purchase amount.
- * Refunds are always given in the same method as the original payment.
- * NOTE: 3% credit/debit card fee on the original payment won't be returned unless you have paid by Interac e-Transfer.
Singles Travel
• If you need a roommate, please ask. Not guaranteed.
HOW THE WAITING LIST WORKS
• When a tour sells out, you are able to put your name on the waiting list. You will be contacted (by email) as soon as any spot becomes available. Only 1 email will be sent to "everyone on the waiting list". You need to act immediately to reserve that spot.
TRAVEL INSURANCE
MEDICAL Insurance
To travel outside of Ontario, you must have Medical Insurance.
CANCELLATION Insurance
You are strongly recommended to extend your coverage to include cancellation and interruption.
Why should I get cancellation insurance? Adding cancellation insurance to your medical insurance is optional, but always recommended. By having "all-inclusive" coverage you do not need to worry about emergencies that can happen any time, anywhere, before or during your travels.
* You acknowledge that insurance coverage is not included in the cost of any Tour offered by the Toronto Fun Tours and you are required to obtain separate coverage at an additional cost. It is your responsibility to ensure that you have sufficient coverage and comply with the terms of the applicable insurance plans. You are responsible for advising your insurer of the type of travel, destination(s), and activities included in your booking so that the insurer may provide appropriate coverage. If you are not interested in buying this cover, it means you read these travel insurance clues and you declined to buy insurance.
Traveling during COVID-19 Pandemic
As of June 20, 2022, we run our tours based on the following details/requirements.
• You no longer need to show proof of COVID-19 vaccination to board a domestic plane or train or bus.
• Our buses will operate at 100% capacity. Therefore, there will NOT be any physical distancing onboard.
• Wearing a face mask is NOT mandatory. Travelers should continue to wear a mask IF they feel it is right for them, and are at high risk for severe illness.
• Frequent hand sanitizer use is strongly encouraged.
• We strongly recommend that you purchase Cancellation Travel Insurance.
Where can I purchase Travel Insurance?
Here is a list of some Travel Insurance companies for Canadian Travellers:
* Or you may have Travel Insurance Coverage on your credit card: Just make sure about the details of the coverage.
Luggage
• One large suitcase per person is allowed for all Motorcoach/Train tours. For the tours that include flights, please read the tour page.
• Although every effort is made to handle all luggage as carefully as possible, Fun Tours cannot assume liability for loss, theft, or damage due to breakage, water, etc.
• Although every effort is made to handle all luggage as carefully as possible, Fun Tours cannot assume liability for loss, theft, or damage due to breakage, water, etc.
Travelling with Children
Children 8 and older are welcome on our tours.
ACTIVITY LEVEL (Bus Tours): Moderate
Either fairly easy medium-duration walks or harder, shorter walks. No experience is necessary, but good health and reasonable fitness are important.
Fitness Requirements
It is important both for you and for your fellow travellers that you are fit enough to be able to enjoy all the activities on our tours.
You should be able to:
• keep up with the group at all times
• walk for 4-5 kilometres at a moderate pace with only short breaks
• stand for a reasonable length of time in galleries and museums
• tolerate uncomfortable climatic conditions such as cold, humidity and heat
• walk up and down slopes
• negotiate steps and slopes on archaeological sites, which are often uneven and unstable
• get on and off a large coach with steep stairs, train or boat unassisted, possibly with luggage
• move your luggage a short distance if required
• keep up with the group at all times
• walk for 4-5 kilometres at a moderate pace with only short breaks
• stand for a reasonable length of time in galleries and museums
• tolerate uncomfortable climatic conditions such as cold, humidity and heat
• walk up and down slopes
• negotiate steps and slopes on archaeological sites, which are often uneven and unstable
• get on and off a large coach with steep stairs, train or boat unassisted, possibly with luggage
• move your luggage a short distance if required
Itinerary Changes
We reserve the right to make time or itinerary changes, if necessary.
All our motorcoaches are fully licensed and insured throughout Canada and the United States.
Liability
Fun Tours acts only in the capacity of an agent in arranging transportation, accommodations, additional side tours and attractions, including meals, and is not responsible for any loss, damage or injury due to any act or default of any company engaged in providing service included in our tours.
Waiving Clause
I hereby waive any and all claims that I may have against FunTours.ca and release FunTours.ca from all liabilities for injury, death, property damage, or any other loss sustained by me or my accompanying people as a result of our participation in this tour, due to any cause what so ever, including negligence, breach of contract, or breach of any statutory or other duty of care by FunTours.ca. I read these waiving clauses and I agree with these clauses.
Travel Etiquette
Toronto Fun Tours has a zero-tolerance policy towards disrespectful and/or belligerent conduct toward tour guides, drivers or other passengers. If such an event occurs, the passenger(s) will be removed from the rest of the tour. Subsequently, there will be no refund issued and the passenger(s) must arrange their own return transportation.
Miscellaneous
• FunTours.ca reserves the right to reject any person as a member of the tour at any time if the tour director decides his/her conduct is detrimental to the interest, comfort, well-being and enjoyment of other members of the tour. A refund of the unfinished portion of the tour will be made and deemed a full and final settlement.
• When meals are included in the tour price, gratuities are also included.
• FunTours.ca reserves the right to use photography for promotional purposes.
• When meals are included in the tour price, gratuities are also included.
• FunTours.ca reserves the right to use photography for promotional purposes.
Canada-U.S. Border Crossing
• US Immigration requires that all travellers MUST have a valid passport (or Nexus or EDL cards). If you do not have a Canadian or USA passport, please make sure that you have the appropriate permissions or documentation to travel to the USA.
• If you are denied entry to the US, sadly we will have to leave you at the border.
• Sorry but no refunds if you are denied entry.
• If you are denied entry to the US, sadly we will have to leave you at the border.
• Sorry but no refunds if you are denied entry.
A Couple of Rules
>> Illegal drugs will not be tolerated on any trips. Possessing or using drugs not only contravenes the laws of the land but also puts the rest of the group at risk. Smoking marijuana and opium are not acceptable for our travellers.
>> Our philosophy of travel is one of respect towards everyone we encounter. Our group leader has the right to expel any member of the group if he/she uses drugs/or alcohol on the bus.
>> Payment in any form to Fun Tours will represent an acceptance of all the above conditions.
*** Customer Loyalty Reward Program ***
We're so lucky to have customers like you!
Thank you for your Loyalty and Support!
If you have taken at least 5 Tours with us during the past 5 years, you are eligible for a Free Day Trip /OR/ a $200 Credit that can be used toward Multiple-Day Trip bookings.
How does it work?
Day trips are listed HERE When you place your order, choose the "e-transfer" as the mode of payment, check out, and do NOT pay. Then contact us and we will confirm your booking.
Multi-day trips are listed HERE Please choose one and contact us! we will provide a unique coupon code for you.
Questions? Please email us at info@funtours.ca /or/ call us at 416-477-2087 // 416-897-3020