Frequently Asked Questions


We are open Monday to Friday 10:00 AM - 6:00 PM (EST).

Phone: +1 416-897-3020

Feel free to contact us for any inquiries or questions

Yes, all of the busses are equipped with washrooms. We usually have regular washroom breaks for longer trips 



If your booking is Paid and Confirmed, you do not need to bring a copy of your confirmation with you, just show up and enjoy!

Yes, you can transfer your booking to anyone you like but be sure to let us know so that we update the travellers name.


We accept Visa, Mastercard, Amex. We also have a Paypal option and an E-transfer option.

As a registered Canadian company, Fun Tours takes financial security and payment regulations very seriously. All payments are processed by our safeguard payment system. Your Credit Card information is not saved nor is it ever shared with a third party. 

You can send funds using INTERAC E-transfer through online banking or the banking app. If you have difficulty finding this option, we suggest contacting your bank

Pickup Time

We always recommend getting to your pickup location 15 minutes prior to the pickup time. The bus will leave at the time indicated to get to the next pick up locations and itinerary on time. The bus can't wait for people who are late so please plan ahead to get there on time.


We assign the seats based on first paid first served.

If you and your companion book separately, please identify their name at the time of booking under step 3 "Any special requests?". If you forget, send an Email to info@funtours.ca and we will make the arrangements for you.  

We will try to accommodate your needs but due to the number of requests, we require a medical note from a certified doctor. Please send your medical note to info@funtours.ca   

Room Accommodation

Single supplement is a charge paid by a solo traveler who would like to have his/her own room. If you would like to have your own room, please check the "Single" option under "Room Type". 

If you are a solo traveler and would like to share the room with someone of the same gender, please choose the "DOUBLE" Room type and "2 Double Beds" under Bed type. We do our best to pair you with another person, the same gender. However, we cannot guarantee.

If you are 3 or 4 people and need to stay in "one" standard room, for registration, you still need to select the "Double" room option since the price is the same. After the booking, please let us know that you need to stay in "one" room.