Terms and conditions

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS BEFORE MAKING ANY BOOKING. IF YOU MAKE ANY BOOKING, IT MEANS THAT YOU AGREED TO THE FOLLOWING TERMS AND CONDITIONS. 
 
Fun Tours Terms & Conditions
All tours are escorted by a professional English Speaking Tour Guide.
All our guided tours are in English Language ONLY.
All prices are in Canadian dollars.  
 
Reservation & Payment
You may book a tour online, over the phone, in our office, or through a travel agent. Modes of payments are: Credit card / Debit Card / PayPal / E-transfer.
 
Cancellations & Refunds
 
Public Tours - Bus Tours in Ontario, Canada 
  • * Full refund if you cancel at least 30 days before the trip departure date.
  • * 29-15 days prior to departure - pay a penalty equal to 50% of the total purchase amount.
  • * 14-8 days prior to departure - pay a penalty equal to 70% of the total purchase amount.
  • * Within 7 days of departure - fully non-refundable - pay a penalty equal to 100% of the total purchase amount.
  • * All reservations for bus tours are fully transferable and you may transfer your seat to anyone else, at any time, without penalty or any administrative fee. Simply send us an email through the Contact Us button at the top of the page. 
  • * In the event that a tour is cancelled, the liability of Fun Tours will be limited to providing a full refund of the original trip price. 
  • * No refunds or adjustments will be made for portions of the trip that you have not taken or used. If you have a problem with the services provided while on tour, inform your tour director or hotel immediately. They will do their best to correct the problem. Please do not wait until you return home to do something about it.
  • * Refunds are always given in the same method as the original payment.
All other Public Tours
The cancellation policy of each tour is different. So, please read the terms and conditions on the tour page.
 
Private Tours
  • * Full refund if you cancel at least 30 days before the trip departure date.
  • * 29-15 days prior to departure - pay a penalty equal to 50% of the total purchase amount.
  • * 14-8 days prior to departure - pay a penalty equal to 70% of the total purchase amount.
  • * Within 7 days of departure - fully non-refundable - pay a penalty equal to 100% of the total purchase amount.
  • * Refunds are always given in the same method as the original payment.
  • * NOTE: 3% credit/debit card fee on the original payment won't be returned unless you have paid by Interac e-Transfer.
Singles Travel
If you need a roommate, please ask. Not guaranteed.
 
HOW THE WAITING LIST WORKS
When a tour sells out, you are able to put your name on the waiting list. You will be contacted (by email) as soon as any spot becomes available. Only 1 email will be sent to "everyone on the waiting list". You need to act immediately to reserve that spot.
 
Travel Insurance
Travel outside of Ontario requires medical and cancellation insurance. For your protection, we strongly recommend that you purchase trip cancellation insurance and travel accident insurance and medical insurance, which is required for out of province and overseas when you book your tour. If you are not interested in buying this cover, it means you read these travel insurance clues and you declined to buy insurance.
 
Luggage
One large suitcase per person is allowed for all motorcoach tours.
Although every effort is made to handle all luggage as carefully as possible, Fun Tours cannot assume liability for loss, theft or damage due to breakage, water, etc.
 
Travelling with Children
Children 8 and older are welcome on our tours. 
 
ACTIVITY LEVEL (Bus Tours): Moderate
Either fairly easy medium-duration walks or harder, shorter walks. No experience is necessary, but good health and reasonable fitness are important.
Fitness Requirements
It is important both for you and for your fellow travellers that you are fit enough to be able to enjoy all the activities on our tours.
You should be able to:
keep up with the group at all times

walk for 4-5 kilometres at a moderate pace with only short breaks
stand for a reasonable length of time in galleries and museums
tolerate uncomfortable climatic conditions such as cold, humidity and heat
walk up and down slopes
negotiate steps and slopes on archaeological sites, which are often uneven and unstable
get on and off a large coach with steep stairs, train or boat unassisted, possibly with luggage
move your luggage a short distance if required
 
Itinerary Changes
We reserve the right to make time or itinerary changes, if necessary.
All our motorcoaches are fully licensed and insured throughout Canada and the United States.
 
Liability
Fun Tours acts only in the capacity of an agent in arranging transportation, accommodations, additional side tours and attractions, including meals, and is not responsible for any loss, damage or injury due to any act or default of any company engaged in providing service included in our tours.
 
Waiving Clause
I hereby waive any and all claims which I may have against FunTours.ca and release FunTours.ca from all liabilities for injury, death, property damage or any other loss sustained by me or my accompany people as a result of our participation in this tour, due to any cause what so ever, including negligence, breach of contract, or breach of any statutory or other duty of care by FunTours.ca. I read these waiving clauses and I agree with these clauses.
 
Miscellaneous
FunTours.ca reserves the right to reject any person as a member of the tour at any time if the tour director decides his/her conduct is detrimental to the interest, comfort, well-being and enjoyment of other members of the tour. A refund of the unfinished portion of the tour will be made and deemed a full and final settlement.
When meals are included in the tour price, gratuities are also included.
FunTours.ca reserves the right to use photography for promotional purposes.
 
Canada-U.S. Border Crossing
US Immigration requires that all travellers MUST have a valid passport (or Nexus or EDL cards). If you do not have a Canadian or USA passport, please make sure that you have the appropriate permissions or documentation to travel to the USA.
If you are denied entry to the US, sadly we will have to leave you at the border.
Sorry but no refunds if you are denied entry.
 
A Couple of Rules
>> Illegal drugs will not be tolerated on any trips. Possessing or using drugs not only contravenes the laws of the land but also puts the rest of the group at risk. Smoking marijuana and opium are not acceptable for our travellers.
>> Our philosophy of travel is one of respect towards everyone we encounter. Our group leader has the right to expel any member of the group if he/she uses drugs/or alcohol on the bus.
>> Payment in any form to Fun Tours will represent an acceptance of all the above conditions.