FAQ

Frequently Asked Questions

General

We are open Monday to Friday 10:00 AM - 6:00 PM (EST).

Phone: +1 416-897-3020

Feel free to contact us for any inquiries or questions

Yes, all of the busses are equipped with washrooms. We usually have regular washroom breaks for longer trips 

 

Bookings

If your booking is Paid and Confirmed, you do not need to bring a copy of your confirmation with you, just show up and enjoy!

Yes, you can transfer your booking to anyone you like but be sure to let us know so that we update the travellers name.

Payments

We accept Visa, Mastercard, Amex. We also have a Paypal option and an E-transfer option.

As a registered Canadian company, Fun Tours takes financial security and payment regulations very seriously. All payments are processed by our safeguard payment system. Your Credit Card information is not saved nor is it ever shared with a third party. 

You can send funds using INTERAC E-transfer through online banking or the banking app. If you have difficulty finding this option, we suggest contacting your bank

Pickup Locations

We always recommend getting to your pickup location 15 minutes prior to the pickup time. The bus will leave at the time indicated to get to the next pick up locations and itinerary on time. The bus can't wait for people who are late so please plan ahead to get there on time.

The bus will stop on Yonge St., directly outside the Starbucks at 4025 Yonge St. This is the York Mills Centre office building on the North-East corner of Yonge St. & York Mills Rd. The York Mills subway station is in the basement of this building. If it is raining or snowing, you are welcome to wait either in Starbucks or in the lobby of the office tower until you see the bus stop in front of Starbucks. For day trips, cars can be parked in the parking lot directly across the street on the North-West corner of Yonge & York Mills Rd. This is a pay and display parking lot.  

Click here to show on Maps

Scarborough Town Centre (Address: 300 Borough Dr, Scarborough, ON M1P 4P5). The bus stops directly outside the Cineplex movie theatres at the Scarborough Town Centre. This pickup location is suitable for day trips. IF YOU NEED TO PARK YOUR CAR: Park anywhere near the movie theatres. Free parking all day. Cars cannot be left overnight after 2 AM.

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The address of the plaza is: 30 Courtneypark Dr. E, Mississauga, ON L5T 2Y3. The bus will stop outside the plaza, right in front of the McDonalds. You can wait in the McDonalds until the bus arrives. The bus will be visible through the restaurant windows. Cars can be parked for the day in the plaza parking lot. Parking is free.

Click here to show on Maps

Seating

We assign the seats based on first paid first served.

If you and your companion book separately, please identify their name at the time of booking under step 3 "Any special requests?". If you forget, send an Email to info@funtours.ca and we will make the arrangments for you.  

We will try to accommodate your needs but due to the number of requests, we require a medical note from a certified doctor. Please send your medical note to info@funtours.ca   

Room Accommodation

Single supplement is a charge paid by a solo traveler who would like to have his/her own room. If you would like to have your own room, please check the "Single" option under "Room Type". 

If you are a solo traveler and would like to share the room with someone the same gender, please choose the "DOUBLE" Room type and "2 Double Beds" under Bed type. We will pair you with another person, the same gender. If we don't find you a roomie, we will cover the single supplement charge. 

If you are 3 or 4 people, and need to stay in "one" standard room, for registration, you still need to select the "Double" room option since the price is the same. After the booking, please let us know that you need to stay in "one" room.